Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in The Bronx come from postal codes 10452, 10456, 10454, 10451, 10453, 10462, 10467 and 10474.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 287,989 ratings
Thank you!
Problems in the last 24 hours in The Bronx, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in The Bronx and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 06: Problems at Spectrum
Spectrum is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (13%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near The Bronx, Bronx, New York
The most recent Spectrum outage reports came from the following cities:New York City, North Bergen, Brooklyn, The Bronx, Queens, Union City, Palisades Park, Fort Lee, Weehawken, Floral Park, Hoboken, Yonkers, Jersey City, Bergenfield and Mount Vernon.
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| City | Problem Type | Report Time |
|---|---|---|
 Brooklyn | Internet | |
| New York City | Internet | |
| New York City | Wi-fi | |
| New York City | Internet | |
| New York City | Internet | |
| North Bergen | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near The Bronx, New York
Latest outage, problems and issue reports in The Bronx and nearby locations:
- Oscar F. García (@p3ricos) reported fromManhattan, New York
Hello @Ask_Spectrum! Im having issues with the service in 10002! Outage? Any news or updates? Thanks!
- Drew Jackson (@APJacksonic) reported fromManhattan, New York
@Ask_Spectrum I’ve been through 5 phone calls now, 1 technician appointment, and my wife has already been DMing you all here. So I’m just going to hope that one of the appointments upcoming from a tech actually solves the issue.
- Doug Bearak (@dbearak) reported fromBrooklyn, New York
I’m watching the #Jets and just like the last few weeks their game freezes constantly. I don’t have this problem with other teams and shows. Is @Ask_Spectrum trying to tell me something lol
- Esther AGBARAKWE (@estherclimate) reported fromQueens, New York
Hey @Ask_Spectrum you need to be more transparent on addressing issues. I made a complaint on Technical issue yesterday and you agreed to seen someone at 8-9am today. It nearly 12noon. Not technician, No service. This is NOT FAIR @GetSpectrum. Please fix this!!!
- Erica Spyres (@espyres) reported fromManhattan, New York
@GetSpectrum having to tether to our cell phones to work from home today. No one can come till 3 tomorrow? Please help. Contact @APJacksonic
- Peter Michael Marino (@blackoutpete) reported fromManhattan, New York
There sure are an awful lot of white people in @GetSpectrum commercials. Try harder.
- Joshua Berriors (@JoshuaBerriors) reported fromQueens, New York
@Elreynetwork , @Ask_Spectrum stopped broadcasting your network and it’s sounds really really shady! Where does your channel come one now so I can switch. Suspect how the community that can tip the scales this vote, can no longer see programs encouraging us to vote, on spectrum.
- Sean (@SeanyDu) reported fromManhattan, New York
@GetSpectrum is the absolute worst internet provider.
- George Henderson (@GeoPHenderson) reported fromManhattan, New York
@Ask_Spectrum again keep having a problem with my cable freezing. It’s constant
- Joseph Winter (@A_Slapintheface) reported fromManhattan, New York
I need someone who knows what they r doing to help me cut the chord and get out of @GetSpectrum way too pricey for nothing. Only channel I absolutely need is SNY. Please let me know and thanks.
- Erica Spyres (@espyres) reported fromManhattan, New York
Hey, @GetSpectrum having to tether our cell phones to work from home today. Now tomorrow?! No one can come till 3 tomorrow? Please help. Contact @APJacksonic
- Lee Kociski (@leescratchdisco) reported fromManhattan, New York
@Ask_Spectrum why is 10014 internet still down? It's been out all day! Please advise.
- Evan Nissenbaum (@EvanNissenbaum) reported fromBrooklyn, New York
@Ask_Spectrum internet is out in 11206 please help
- Esther AGBARAKWE (@estherclimate) reported fromQueens, New York
Two days with internet service on a week day is painful. One cannot go to a cafe to work because of COVID.. but we can pay bills without service @Ask_Spectrum @GetSpectrum
- Jennifer Nicole (@Jensayss) reported fromBrooklyn, New York
Oh my god I am so sick of @GetSpectrum ‘s absolute garbage internet service in my area. I’m paying an arm and a leg for internet and one cable box. Why does my WiFi literally work 50% of the time WHY
- Zain Diaz (@realwhoiszain) reported fromQueens, New York
Hi @Ask_Spectrum seems like there might be an outage in Queens, NY. Can you please look into this?
- Bojan Babic (@BojanBa62451132) reported fromManhattan, New York
@Ask_Spectrum why your internet connection is so bad I need for my work we pay soo much money and you don’t provide service every second day I don’t have connection.Alaways we are working on that issue.You are doing that because you are having monopoly
- Julio Chaves (@chaves_julio) reported fromQueens, New York
10 unsuccessful calls to @TXWorkforce and nobody could help me to know how I can combine states’ incomes to be eligible for UI. I need help! #twc #UI
- Vegan Hamsters (@gmstevens) reported fromManhattan, New York
Friday in Hell's Kitchen must mean another unexplained day-long internet outage for the third time in a month. @Ask_Spectrum what is going on that technicians haven't been able to fix? You've already cost me hundreds of dollars in lost work.
- Arielle Lorre (@ArielleLorre) reported fromManhattan, New York
@Ask_Spectrum is there an outage in 10014? My internet hasn’t been working since yesterday
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- Luna the Alien (@lunathealien) reported fromManhattan, New York
@Ask_Spectrum I’m curious why the internet has dropped service for the past four days & now I can’t even access your support? As someone who works from home this is obviously a massive inconvenience. I’ve tried to be patient
- 🇺🇸 (@stadium_suana) reported
@DoYoder @Ask_Spectrum Constant outages and problems!’ I definitely want a refund!
- 🇺🇦Слава Україні!🇺🇦 🌻💙💛🌻 (@BreatheLetGo) reported
@Ask_Spectrum Any news? I can't log in on any device or smart tv in the last 2 hours. It's 8:12 CT here in Birmingham, AL.How much longer before this issue is resolved?
- Janeminty (@janeminty) reported
@sarangusc @Ask_Spectrum Oh ****, I am so sorry. I always keep those separate for this very reason. If you’re looking for a temp live tv replacement try Pluto
- Leonor Katz (@LK615) reported
@Ask_Spectrum I can’t login to my Spectrum account. I called CS & it says they’re not taking calls then it hangs up. What kind of customer service is this? Never received a notification that this happened. Why bother signing up for notifications if you don’t send one when there is a problem.
- Aurkyat (@aurkyat) reported
@C_SENA10 @Ask_Spectrum You have to press "up" on the letter to capitalize. It's so stupid
- Brian Hoeft (@BrianHoeft) reported
@GregLib69 @Ask_Spectrum Only if you call and request the credit from the loss of service during the outage.
- Leslie Marshall (@LeslieMarshall) reported
@Ask_Spectrum @GetSpectrum Normally replies to customer issues and questions.. now? crickets ...
- Sharon Wagner (@SharonB_justme) reported
@Ask_Spectrum Do we get credit on our bill for all of this crap?
- Lori Campbell (@loriben93) reported
@Ask_Spectrum This **** happens all the time. Fix it!
